Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products or services, contact us, or otherwise interact with us.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable data protection laws.

The Data Controller is the organisation responsible for determining how and why your personal information is processed.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided at the end of this document.

Depending on how you interact with our website, we may collect the following information:

Information you provide directly

• Name
• Email address
• Telephone number
• Postal or delivery address
• Billing address
• Information submitted through contact forms
• Information provided when subscribing to newsletters
• Order and purchase information

Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• Website usage information
• Cookie preferences

We collect personal information when you:

• Visit our website
• Complete contact forms
• Subscribe to our newsletter
• Place an order
• Contact us by email or telephone
• Accept cookies on our website
• Interact with our website through analytics technologies

If you choose to subscribe to our newsletter, we will collect your email address in order to send you updates, news, promotions and other marketing communications.

Newsletter subscriptions are based on your consent.

You may unsubscribe at any time by using the unsubscribe link included in every email or by contacting us directly.

Where available, we may also collect anonymous information about email opens and link clicks to help improve our communications.

We use Google Analytics and similar analytics tools to help us understand how visitors use our website.

Analytics may collect information including:

• Pages viewed
• Time spent on the website
• Navigation between pages
• Device and browser information
• Approximate geographic location
• Referring websites

Google Analytics uses cookies to collect this information.

Where required by law, analytics cookies are only used after you have provided your consent through our cookie banner.

The information collected helps us improve our website, understand visitor behaviour and enhance user experience.

Our website uses cookies and similar technologies.

Cookies are small text files placed on your device that help websites function properly and improve user experience.

We may use:

• Essential cookies required for website functionality
• Analytics cookies
• Performance cookies
• Functional cookies

You may accept, reject or customise non-essential cookies through our cookie banner.

You can also manage cookies through your web browser settings.

If you purchase products or services from us, we collect the information necessary to process your order.

This may include:

• Name
• Billing address
• Delivery address
• Contact details
• Order history
• Payment confirmation

Payment information is processed securely by our payment service providers. We do not store your full payment card details.

When you contact us using our website, email or other communication methods, we collect the information you provide in order to:

• Respond to your enquiry
• Provide customer support
• Manage ongoing communications
• Improve our services

We only use this information for the purposes for which it was provided.

We may use trusted third-party service providers to operate our business and website.

These providers may include:

• Website hosting providers
• Email marketing providers
• Analytics providers
• Payment processors
• Delivery and logistics providers
• Customer support services

These providers only process personal information on our behalf where necessary and are required to comply with applicable data protection laws.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and regulatory requirements.

When personal information is no longer required, it is securely deleted or anonymised.

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms where required.

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict processing
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of your personal data (data portability)
• Lodge a complaint with your national data protection authority

We will respond to requests in accordance with applicable data protection legislation.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.

Email: info@inisstor.ie
Website: www.inisstor.ie

If you believe that your personal information has not been processed in accordance with applicable data protection laws, you have the right to lodge a complaint with your national supervisory authority.

If you are located in Ireland, you may contact the Data Protection Commission (DPC).
Website: https://www.dataprotection.ie

We encourage you to contact us first so that we can try to resolve your concerns before you contact the supervisory authority.

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, business practices or website functionality.

The latest version will always be available on our website, together with the date on which it was last updated.